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Scoop.it!
To come up with a proper design, UX designers use a lot of different research techniques, such as contextual inquires, interviews and workshops. In this article, we’ll focus on storyboards as a means to explore solutions to UX issues, as well as to communicate these issues and solutions to others. 
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Les différentes étapes de l'expérience utilisateur le consommateur placé au centre de la stratégie marketing.