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Scoop.it!
Too many business owners throw their hands up and give up on reviews. It’s personal and it’s painful to read how someone misinterpreted and mis-characterized your service, product, or business. But, the absolutely dead wrong response is to walk away.... 
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Scoop.it!
Compete ran some numbers last month on the average income levels for each of the top 6 social networking sites in the US.
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Scoop.it!
So how are brands capitalising on this social smorgasbord? The results are in, and they’re somewhat mixed. While 87 percent of Fortune 100 companies have a presence on at least one social media site, with Twitter leading the way, only 26 percent of businesses regularly include a call to action in their tweets. Moreover, less than half (44 percent) of customer questions sent on Twitter are answered within 24 hours, and 56 percent are ignored altogether. Overall, less than 20 percent of U.S. companies have integrated social media with their customer service, sales or product development processes. This, and more, can be found in this infographic , which takes a closer look at how businesses are using social media....
Scoop.it!
Today's infographic takes us through the top 250 internet retailers on social media.
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This infographic is filled with interesting stats and tips.