LAB LUXURY and RETAIL ® : MARKETING & COMMUNICATION : Retail - Expérience Client - Luxe - Digital in Store - Future of Retail - Commerce Connecté - Omnicanal - Social Marketing - Influence - Réseaux Sociaux -Transformation Digitale
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Luxury brands have long used influencers or key opinion leaders (KOLs) to get into the hearts, minds, and ultimately digital wallets of young Chinese consumers. Influencers, particularly those who enjoy a mass following, have helped to dramatically democratize the accessibility of a luxury lifestyle.
This has been a key success factor for labels in winning over younger and first-time luxury consumers. 44% of Gen Zs reported that bloggers and online influencers were among their top three sources for product recommendations (versus just 10% in the US). Indeed, the rise of livestreaming in the mainland has redefined the market power of celebrity influencers, many of whom can sell millions of dollars of prestige branded merchandise.