LAB LUXURY and RETAIL ® : MARKETING & COMMUNICATION : Retail - Expérience Client - Luxe - Digital in Store - Future of Retail - Commerce Connecté - Omnicanal - Social Marketing - Influence - Réseaux Sociaux -Transformation Digitale
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Showrooming – how brands can look to bridge the online / offline gap

From www.thedrum.com

Many marketers that I meet mistakenly assume that the customer journey starts and finishes in the same channel.We’re all consumers....
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five industries where mobile is transforming the customer experience

From www.orange-business.com

Mobile devices are changing consumer habits, transforming the customer journey into a more complex multichannel (or even omnichannel) process, in which they use different digital touchpoints as they decide to buy products or services.
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