Estée Lauder taps into Facebook Messenger with artificial intelligence
The international beauty giant is offering UK customers 60 minute deliveries across London via its presence on Facebook’s messaging service.
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The international beauty giant is offering UK customers 60 minute deliveries across London via its presence on Facebook’s messaging service.
A crop of online beauty start-ups are aiming to transform an industry dominated by a handful of billion-dollar conglomerates and a “try before you buy” philosophy.
When Stowaway co-founders Julie Fredrickson and Chelsa Crowley began developing their line of “right size” cosmetics — priced between $10 and $22 and made in smaller sizes so that they can be easily transported and consumed before the oft-ignored expiration date — there was no question that the company would be born online.
Not only did direct-to-consumer e-commerce offer the nascent brand lower start-up costs and better margins, but “we wanted to reach a community,” explains Frederickson. “That’s why e-commerce is a strong proposition for beauty and personal care. Beauty secrets are meant to be shared,” adds Crowley. Having raised $1.5 million in funding, the duo launched their website in February 2015.
The market for beauty products has been slow to move online. In a 2014 Experian survey of more than 6,600 women, 15 percent said they’d purchased apparel online over a nine-month period, yet only 5 percent reported that they had purchased cosmetics on the web. “Online retailers still represent a small portion of beauty sales, but there is growing comfort with online shopping, particularly as shipping costs dwindle and delivery times continue to shorten,” says Shannon Romanowski, a beauty and personal care analyst at Mintel.
Beauty lovers can try on makeup in this real-time, 3D mirror with just a swipe.
Sephora’s new mirror will simulate makeup on a person’s face in both real time and 3D. The unique technology tracks a person’s facial features and ‘applies’ eye shadow to your visage via a camera’s video stream. Customers can try out multiple colors and textures by tapping the color on the screen, and see how it looks from all angles by merely turning their faces.