Désormais, les consommateurs exigent une expérience sans couture et ne veulent plus choisir entre commerce online et offline. Les acteurs s'équipent donc afin de répondre à cette nouvelle donne.
Via GCX Conseil
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Eric_Determined / Eric Silverstein's curator insight,
May 9, 2016 1:48 PM
1. Data Driven Creativity 2. Continuous Customer Delight 3. True Omnichannel Marketing
As John Greathouse points out, the future of marketing requires balance between data and intuition, digital and analog, structured systems and experimentation, plus automation and human interaction.
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