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The latest edition of the annual Internet Trends report includes: 1. Key Internet trends showing slowing Internet user growth but strong smartphone, tablet a... Via Eric_Determined / Eric Silverstein 
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Eric_Determined / Eric Silverstein's curator insight,
March 17, 2014 2:54 AM
This IBM study highlights the key trends, with a great #infographic title: The #CIO new boss: #Customers Share your view on the results. 
Jean-Marie Grange's curator insight,
March 17, 2014 9:48 AM
Every company has to know, understand and communicate with its customers... 
Ranjit Kovilinkal's curator insight,
March 18, 2014 12:19 AM
SMAC (Social, Mobility, Analytics, Cloud) rules!!!
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I'm moving into covering the greater CRM space, yet still retaining a deep focus on customer service technologies. Now-retired analyst extraordinaire, William Band and I put together our top trends for CRM in 2014. Via Eric_Determined / Eric Silverstein
Eric_Determined / Eric Silverstein's curator insight,
February 24, 2014 12:30 AM
Top 10 trends shared by Forrester Research: Trend 1: Companies Strive To Be Experience Driven. Trend 2: Enterprises Will Embrace Tools That Create An Outside-In Perspective. Trend 3: More Organizations Will Become Digital Disruptors. Trend 4: The Mobile Mind Shift Will Force CRM To Evolve Quickly. Trend 5: Big Data Will Turn Into Customer Insight. Trend 6: Social Will Connect At All Stages Of The Customer Life Cycle. Trend 7: Rapid Adoption Of CRM SaaS Solutions Will Continue. Trend 8: More Companies Will Aspire To Become Agile Enterprises. Trend 9: Marketing Leaders Will Put Customer Insights To Use. Trend 10: Enterprise Will Support Employees To Embrace New Technologies. Kate and William hit the key points that most organizations need to focus on. Which trend above do you see having the biggest impact for your organization and customers? Share your thoughts on the trends listed.
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Our roundup of noteworthy insights, tips, and digital marketing trends from last week’s news: Via Eric_Determined / Eric Silverstein
Eric_Determined / Eric Silverstein's curator insight,
January 27, 2014 12:01 PM
1. Mobile Marketing - Geo-conquesting 2. Marketing Analytics - Big Data 3. Travel Marketing - Personalization 4. Privacy Guidelines 5. Social Media All of the above represent key drivers that impact your customer experience. When you can create a personalized experience that delivers the right value, at the right time, businesses will naturally see positive results in return. Share your thoughts on some of the trends listed? 
Denise Barbezani's curator insight,
January 28, 2014 11:27 AM
1. Mobile Marketing - Geo-conquesting 2. Marketing Analytics - Big Data 3. Travel Marketing - Personalization 4. Privacy Guidelines 5. Social Media Share your thoughts.
Scoop.it!
IBM's predictions all involve big data and using computing to glean intelligence from vast systems. We discuss them with IBM's research boss. Via Eric_Determined / Eric Silverstein
Jean-Marc Bellot's curator insight,
December 18, 2013 10:11 AM
Des prévisions qui vont à contre-courant du "tout technologique" dans lequel nous semblons nous jeter à corps perdus, dans un acte de "Schadenfreude" collectif que je ne comprends pas. 
Arielle Monnerot-Dumaine's curator insight,
January 28, 2014 6:19 AM
A lire absloment pour ne pas nous tromper de combat ! |
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#Internet trends 2014 by @KPCB
Which #Data surprised you the most?