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De la réponse aux questions les plus courantes des clients dans le cadre du SAV aux conseils lors de l’avant-vente, les chatbots sont de plus en plus présents dans la relation client. Etat des lieux avec Laxmi Kassamaly, Chef de projets mobile et aide en ligne chez EDF et Mathieu Changeat, Chef de projet chez Do You Dream Up. 
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Joy, a chatbot for Facebook Messenger, is designed to help people track their mental health and identify trends in behavior.
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Jam, le chatbot au service des étudiants, fait évoluer son service, et devient le tout premier opérateur de sondage conversationnel automatisé.
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I just asked a bot to tell me how much I spent this month on coffee. And after a few seconds, it replied. "Let's see," it said. "You spent $199.83."
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Forget apps – they’re so last season. Imagine having a chat with Alexandra Shulman, Editor-in-Chief of Vogue. Unless you’re fashion royalty, Vogue Fashion Update – a new automated Facebook chat, is the closest you’ll get this London Fashion Week. This new chatbot allows you to chat directly with the Vogue brand for the first time, …
Jennifer LUFAU's insight:
Chatbots are so 2017! Meet Vogue's chatbot, a new way to get content through Facebook Messenger. It seems however that the robot still has to improve and create a more natural conversation path with its conversation partner. That's a recurring issue with chatbots, but we're only at the begining and they will certainly evolve.
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Most of you will be familiar with the Fifty Shades Darker character Christian Grey, even if you haven’t seen either of the two films about him, or read any of the books featuring him. Yo
Jennifer LUFAU's insight:
Have a conversation with Robot Christian Grey from the famous book
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Chatfuel is the best bot platform for creating an AI chatbot on Facebook. Learn how to create a Facebook message bot quickly and easily, no coding required.
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HomeServe lance Tom, l'assistant virtuel de son site Dépann&Moi, dédié à l'assistance et au dépannage d'urgence de la maison. Tom est le premier chatbot
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Called Yodatai, she’s the latest attempt to make data accessible through conversation.
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And so I created the world’s first chatbot for sending money to your friends, backed by Bitcoin. Two of the hottest topics right now, Bitcoin and chatbots, in one product — while this seems…
When bitcoin meets chatbot: Another way to send money to friends
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lechotouristique.com -
Les assistants conversationnels automatisés s’invitent dans l’industrie du voyage. S’agit-il d’une voie d’avenir ?
