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Scoop.it!
De la réponse aux questions les plus courantes des clients dans le cadre du SAV aux conseils lors de l’avant-vente, les chatbots sont de plus en plus présents dans la relation client. Etat des lieux avec Laxmi Kassamaly, Chef de projets mobile et aide en ligne chez EDF et Mathieu Changeat, Chef de projet chez Do You Dream Up. 
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Scoop.it!
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Your Replika learns from you, matches your personality and becomes your best friend. Start growing your Replika today.
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