Building a world of trust for e-commerce
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Building a world of trust for e-commerce
Consumers are expressing concerns about fake reviews on Internet and would like to shop on websites showing more transparency and trustworthiness. Scandals and fake reviews on websites have created a suspicious climate about the digital consumption model. The increasing number of web transactions worldwide and the new economic model based on web market places have generated the need to provide a safer environment for e-commerce.
Work in collaboration with WETHIC, French startup, aiming to build a world of trust for e-commerce (curation of English and French articles).
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Scooped by Vincent Bronner
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Amazon steps up pursuit of merchants who pay for fake reviews

Amazon steps up pursuit of merchants who pay for fake reviews | Building a world of trust for e-commerce | Scoop.it
In three cases filed with the American Arbitration Association, Amazon accused third-party sellers operating on its site of creating or paying for fake reviews of their products.

 

Amazon made a clear official statement: "Our goal is to eliminate the incentives for sellers to engage in review abuse and shut down this ecosystem around fraudulent reviews in exchange for compensation".

 

This is announcing a new trend for e-commerce. Amazon has clearly understood that a sustainable business model requires to put trust and ethics at the center of the relationship with their customers. Fake reviews are killing business!!!

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Scooped by Vincent Bronner
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Are fake online reviews crushing consumer confidence?

Are fake online reviews crushing consumer confidence? | Building a world of trust for e-commerce | Scoop.it
While a certain percentage of them are almost certainly suspect, customer-driven online ratings and reviews are just too powerful to simply ignore. But does anyone really trust them?
Vincent Bronner's insight:

Can we continue to use platforms and websites that are not taking serious measures to prevent fake reviews?

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