B2B OP TBS
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B2B OP TBS

Designed for B2B professionals and students, the "B2B OP TBS" is a daily collection of articles, contributions, videos, and posts on B2B matters: CRM, SRM, Marketing, Business Development, Sales, Purchasing, Procurement, Branding & Naming, Project, Innovation, including some specific focus in dedicated sectors (Aerospace…)
Curated by Christophe BENAROYA
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Rescooped by Christophe BENAROYA from Business: Economics, Marketing, Strategy
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2015 Customer Experience Trends and Tips

2015 Customer Experience Trends and Tips | B2B OP TBS | Scoop.it
From maximizesocialbusiness.com - December 28, 2014 10:44 AM
Delivering a differentiating customer experience pays dividends. What are some important trends? Find out here.

Via Pantelis Chiotellis
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Rescooped by Christophe BENAROYA from Business: Economics, Marketing, Strategy
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From big data to big relevance | CustomerThink

From customerthink.com - November 22, 2014 2:20 PM

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Rescooped by Christophe BENAROYA from Business: Economics, Marketing, Strategy
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Creating customer loyalty with personalisation | b2bmarketing.net

Creating customer loyalty with personalisation | b2bmarketing.net | B2B OP TBS | Scoop.it
From www.b2bmarketing.net - November 30, 2014 11:38 AM
While sales from traditional brick-and-mortar businesses still capture a majority of the market, revenue from online shopping continues to grow at a...

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